Hey everyone! 🙂 I’m Marianne, one of the Scheduling Institute’s Certified Trainers. I was recently forwarded a thank you note (below) from a doctor who I had the pleasure of helping on his last trip to a Scheduling Institute event in Phoenix. The whole interaction sparked some introspection that I’d like to share.
What exactly does being patient-centric mean to you? I’ve talked to a whole lot of different doctors at trainings and events, and if you’re like most of your colleagues, you probably think you couldn’t do a better job of being patient-centric. You’re at 100%. And chances are, you are trying and your heart’s in the right place! But being patient-centric is much more than just a line in your mission statement… It’s an entire attitude adjustment! You should be putting your patients’ needs and convenience before your own… Every. Single. Time.
Don’t get me wrong, I’ve definitely slipped up sometimes (many times) and put myself first before, but I think that I’m getting better and better at being client-centric every day. Just like any other habit, practice makes perfect–and working for a company like the Scheduling Institute gives me a LOT of practice. I’ve never worked with a group of people that are so driven by this idea of IMPACT and the greater good. Seriously, it inspires me on a daily basis.
The reason Dr. Rahamut’s letter meant so much to me is because it reminded me that I’ve found my dream job– working with doctors like you and finding ways to make your lives better and more rewarding. I get to go to work every day knowing that I am making a difference, and I’m not exaggerating when I say that the gratitude I receive from doctors after a training is worth more to me than any payment.
I’ve attached Dr. Rahamut’s letter. If you are looking to get involved with a coaching and training company that puts your needs first every single time… Take it from me. I’ve never seen a company that is as client-centric as the Scheduling Institute. We LOVE working with doctors. We pride ourselves on your awesome results. And we hope that you will give us a chance to show you why everyone is talking about us!!!
You can reach me or one of the other Scheduling Institute team members at 844-242-1992. Ask for more information about our trainings– (I’d love to come visit your office!!)
Hope to hear from you soon! 🙂
Scheduling Institute Certified Training Specialist